* Couriers please same day must be placed before 9am each day and must be Sydney metro only. * Toll deliveries will need customers to be home for signatures or they will be required to leave without signature.Īpwill see Australia Post do the same for orders, meaning all orders are sent and are left in a safe place without signature. * For more detail on delivery standards visit any post office, or their website or call 13 13 18 during business hours. We do not count Saturday and Sunday as a day which items can be dispatched due to freight carriers not being able to collect from our store. PLEASE NOTE - All days are referred to are working days which are classified as Monday-Friday.
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PLEASE NOTE - If drivers from these carriers are not available for collection and your parts were ordered express then we will use an alternative carrier to ensure your parcel ships from our warehouse the same day. Please enquire to confirm your parts are in stock before placing the order due to large quantities of orders being taken they sometimes may take 1-2 days to come back into stock.Īny orders placed after Midday may be at the risk of adding 1 extra working day (due to overnight shipments our end from suppliers)Īll goods will be delivered by Toll, Australia Post, Star Track or local couriers unless otherwise requested. This can sometimes be held up due to supplier issues. If parts do become no longer available or are placed on back order we do our best to advise with in 7 working days from time of order confirmation. Any variation to shipping options that you may choose will be quoted individually.ĭelivery will be based on the availability of the selected items, and will be noted down in the availability section in our cart. When you place an order, our system will automatically estimate delivery costs. Sometimes this means the part will arrive to you in a shorter time period. If you select regular post as an option and the part takes longer than the availability noted on our website at the time then we will do our best to express the part to you at no extra cost (this will excluse Oversized Items and Bulky Goods). If you are urgent for your orders please select the express option. Australia post usually allow upto 7 working days for regular parcels.
Regular post orders usually take 1-3 working days to arrive but can obviously take longer depending on the location of your delivery. Please send any returns to the following address.Īll orders including regular post parcels will have tracking numbers starting May 1st, 2012. We will waive this re-stocking fee if you are happy to have the refund applied to your online account. Your refund or credit will be processed upon receipt of the returned part, providing the part is still in saleable condition.Īll returns or cancelled orders, not the fault of All Mowers Spares, will incur a 20% re-stocking fee. If you need to make a return, please email All Mower Spares for a Return Authorisation Number. We are happy to do exchange parts for incorrectly ordered parts. However there will be no refunds on electrical components that have been fitted or tested or incorrectly ordered without authorisation.
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You may return most new items, if incorrectly supplied by All Mower Spares, within 7 days of invoice date, for a full refund, including your return freight costs.
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